The Home Depot in Catskill, NY (Store #6176) is a full-service home improvement destination located at 695 Route 23B in Leeds, serving residents of Catskill and the surrounding Hudson Valley region. Open Monday through Saturday from 6¯a.m. to 9¯p.m. and on Sundays from 7¯a.m. to 8¯p.m., the store offers curbside pickup as well as extensive services to support DIYers, contractors, and local homeowners alike.
Store Details and Services
Location and Contact Information
The Home Depot is situated at 695 Route 23B, Leeds, NY¯12451, just a short drive from Catskill. The store phone number is (518)¯9431135, with dedicated lines for Pro Desk and Rentals. Spacious parking and a convenient curbside pickup zone make shopping accessible and efficient for busy customers
Store Offerings
This store carries a wide selection of building materials, plumbing, electrical, paint, appliances, garden and lawn supplies, tools, smart-home products, and seasonal items. A well-stocked Garden Center offers plants, soil and outdoor tools. Home Services such as window installation, kitchen remodeling, and flooring are available, along with a Rental Center for tool, equipment, and truck rental
Convenience Features
- Curbside pickup via The Home Depot app (available daily 9¯a.m.-6¯p.m.)
- Tool and truck rental center
- Pro Services Desk with contractor pricing and custom orders
- Free WiFi throughout the store
- Propane exchange and key cutting
Customer Experience and Reputation
High Satisfaction Ratings
The Catskill Home Depot consistently receives positive feedback. Over 400 customer reviews praise the store’s friendly associates, clean layout, and well-stocked inventory. Many highlight efficient service especially for curbside pickups or assistance finding items
Common Praise
- The associates are always helpful, knowledgeable, and friendly.
- Store is clean, organized, and easy to navigate.
- Fast, efficient visits with helpful team members.
Crowdsourced Critiques
Some reviews mention occasional staff distraction or slow response in busy departments like lumber and garden center
Specialty Services and Departments
Garden Center Excellence
Customers appreciate the Garden Center team, especially during seasonal peaks. Names like Kimberley receive praise for helpful plant recommendations and gardening guidance
Paint Department Support
The paint section is often singled out for knowledgeable associates who help customers choose the right products and supplies
Pro Services and Rentals
Contractors and DIYers benefit from the Pro Desk’s custom ordering and bulk purchases. The in-store rental center offers tools, equipment, and vehicles ideal for one-time or occasional large tasks
Operational Highlights
Store Layout and Accessibility
The store features wide, well-organized aisles and a logical product flow. Cleanliness and inventory accuracy make item-finding straightforward, even for first-time shoppers
Community Commitment
The Home Depot Foundation supports veterans and disaster relief initiatives nationwide, reflecting a broader dedication to community welfare. At the local level, the Catskill store upholds this ethos through service and accessibility
Strengths and Areas for Improvement
Notable Strengths
- Friendly and well-informed staff across departments
- Clean, accessible store environment
- Extensive service offerings: tool rental, Pro Desk, home installations
- Convenient curbside pickup via mobile app
Potential Weaknesses
- Occasional variability in staff availability and attentiveness in peak hours
- Some crowding and wait times in lumber and garden areas during busy seasons
How to Maximize Your Visit
Use the App
Customers are advised to leverage the Home Depot app: troubleshoot product availability, use curbside pickup, and track orders without waiting in-store.
Visit During Off-Peak Hours
Early weekday mornings or late evenings are less crowded, providing more personalized assistance and easier parking.
Talk to Specialists
For paint or gardening projects, ask for specialists like Kimberley in the Garden Center or paint desk staff to benefit from experienced advice.
The Home Depot in Catskill, NY, stands out for its well-rounded blend of services, product range, and customer-focused approach. With knowledgeable staff, a clean environment, and convenient features like curbside pickup and tool rentals, it meets the needs of DIYers, homeowners, and contractors effectively. While occasional staff responsiveness in some departments could improve, the overall reputation remains strong. For reliable home improvement solutions in the Catskill region, this store offers both quality and community commitment.
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